DAY TOURS
BOOKINGS:
It will be taken in writing, the necessary information will be requested to assign the equipment, and for personal insurance in case of any accident (Surname and name, Type and number of ID, date of birth). A detail of food restrictions will be asked in case of provide lunchs and dinners during the tour.
Day tours can be paid in advance or at the end of the excursion through different payment methods (credit / debit card, cash, bank transfer, etc.).
CANCELLATION POLICY:
Reservations that are canceled 24 hours before the excursion will have no cost. In case of having guaranteed the reservation by bank deposit and requesting a refund, 10% of the total services will be retained as administrative expenses. Reservations that are canceled within 24 hours prior to service will cost 100% of total services.
Jujuy en Bici reserves the right to cancel or replace any excursion in case of unfavorable weather conditions, road conditions, insufficient number of participants or any circunstance of force majeure that affects the operation of any excursion or puts any participant at risk.
MULTIDAY TOURS
BOOKINGS:
All reservations will be taken in writing via email. Telephone reservations will not be accepted, only in the case of a reconfirmation or last minute changes, which must be confirmed in writing. We have personal insurance for all participants, at the moment of confirm the reservation you will be asked for name and surname, ID and date of birth.
In the case of renting a bicycle in Tilcara, to assign the correct equipment (bicycle size) for each participant, their height will also be requested.
As it is an activity considered as adventure sport or adventure tourism, before each excursion all participants must read, understood and signed the Assumption of Risks and Medical History.
Multi-day excursions must be booked and paid in full with a minimum of 10 days in advance.
CANCELLATION POLICY:
Multi-day excursions: Reservations canceled 10 days before the excursion will have no cost. In the case of having guaranteed the reservation by bank deposit and requesting a refund, 10% of the total services will be retained as administrative expenses. Reservations that are canceled between 10 days and 72 hours before the excursion, 50% of the total services will be retained. Reservations that are canceled within 72 hours prior to service will cost 100% of total services.
Jujuy en Bici reserves the right to cancel or replace any excursion in case of unfavorable weather conditions, road conditions, insufficient number of participants or any circumstance of force majeure that affects the operation of any excursion or puts any participant at risk.
